When you make a booking with Best Rate Beds we need to collect certain information from you to complete the booking. We are committed to maintaining your privacy and adhering to the 1998 UK Data Protection Act. This Privacy Policy outlines how we collect, use and store your information so you can feel secure when providing us with your personal details.

Security

This site uses SSL (Secure Sockets Layer), a global standard security technology which creates an encrypted link between a web server and a web browser. The link ensures that all data passed between the web server and browser remains private and secure. This means we are able to protect our customers’ information by ensuring that any information passed to Best Rate Beds via this site remains confidential.

We have firewall technologies and security restrictions on our computer systems and databases to ensure your information is kept secure. All your information is restricted to our offices and only employees who need access to your information to perform a specific task are granted access to personally identifiable information.

What information we take and what we use it for

In order to process your booking and take payment we need information such as your name and address, card payment details and email address. Additional information may be required if you book transport services. Some of this information will be shared with the hotel or transport service provider so they are able to provide you with the service / accommodation you have requested. Your card payment details need to be shared with our bank to enable us to take payment.

From time to time, we will use your email address to send you details of special offers and / or promotions which might be of interest to you. If you do not want to receive details of such offers and promotions, please email us at unsubscribe@bestratebeds.com.

If your hotel stay is outside the EU, controls on data protection may not be as strong as the legal requirements within the EU member states. However we will not pass any information on to anyone who is not directly responsible for your booking, and we will only pass on the information that is needed for the completion of your booking.

Consent

By making a booking with Best Rate Beds you are consenting to the collection, use and storage of the information you provided solely as outlined above. Your information will not be used for any other purposes, nor will it be passed on to third parties for marketing purposes.

General

You are entitled to a copy of your information which is held by us. If you would like to see this please let us know. There may be a small administrative charge for providing this information.